Insights
Clarity, Consistency,
Confidence.
A bi-weekly newsletter about the structures that hold business information together, and what it costs when they aren't there. Written for people who run organizations, not for people who run servers.
What it covers
Three questions, every issue.
No vendor pitches, no product reviews, and nothing that requires an IT background to read.
Clarity
Where does your information actually live, and who knows? Most organizations cannot answer that, and the not knowing has a price nobody puts on a spreadsheet.
Consistency
What happens when the person who understood the system leaves. Whether the structure holds when everyone is busy.
Confidence
Knowing where you stand well enough to make a decision, pass an audit, or say yes to something new without checking four places first.
Archive
Past issues.
Published on LinkedIn, collected here. Newest first.
The Hidden Cost of Digital Confusion
Nobody bills you for digital confusion. It shows up as the pause before someone opens a shared file, as work redone because looking felt harder than starting over, as good people quietly keeping private copies because they stopped trusting the shared folder. Where that bill actually lands, and why it never looks expensive until it is. Read it →
Who writes it
Twenty-six years of watching this go wrong.
It comes out of federal information management, across the Department of the Army, the Department of Defense, and the Defense Contract Management Agency. The newsletter is what that work turned up, written plainly.